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Stisi Group are a friendly, expert team of mortgage and protection professionals that can help you in all aspects of mortgage and protection advice.

”Stisi Group have decades of combined experience in the financial world. As a result, there are not many scenarios that we are unable to assist with.  Our obsession lies with making sure the experience you have is first class and we are very proud of that fact.”

Words from the Managing Director

The team is headed up by Ross Stisi.

Ross has gained over 100 reviews on Vouched For. With an excellent 5 star rating gained from always having a “customer first” attitude, Ross always puts the customer at the forefront of everything he does. With excellent attention to detail and profound knowledge of the industry Ross has built himself into one of the UK’s top Mortgage Advisers. Ross has gained numerous awards for his service. One being previously named as one of the UK’s top 250 Mortgage and Protection Advisers in the prestigious Sunday Times as a trusted member of “Vouched For”.

CLIENT OBSESSION IS OUR PASSION. WE MAKE A VERY DIFFICULT PROCESS FEEL EXTREMELY EASY WHICH I AM VERY PROUD OF.

I believe that great customer service doesn’t have to be difficult as long as the proper process is in place and we stick to what we are good at. Our business has been built on recommendation so I continuously monitor our process to make sure you always get the best of what we offer.

Ross Stisi

Managing Director, Stisi Group

The Key Members of the Stisi Group Team
Stisi Group Sarah Proctor Mortgage & Protection Adviser
Sarah Proctor
Mortgage & Protection Adviser

Sarah joined Santander in 2011 and completed a number of roles within her career and remained in branch banking until recently when she decided to then complete her certificate in Mortgage Advice & Practice (CeMAP) in June 2019. Sarah then joined and became part of Stisi group to progress her career and truly help make a difference to people’s lives.

Craig Spalding
Mortgage & Protection Adviser

Craig has been in the financial services industry since 2013 starting his career with Lloyds Banking Group as a Banking Adviser. He then progressed his career and become fully qualified obtaining the Certificate in Mortgage Advice & Practice (CeMap) in January 2014. He then spent some time travelling the world and then joined Stisi Group where he entered the world of Mortgage & Insurance Brokering.

Stisi Group Chris Usher Mortgage & Protection Adviser
Chris Usher
Mortgage & Protection Adviser

Chris has worked in the Financial Services industry for over 19 years. During this time he has worked with both lenders and insurance companies. His experience includes being a Financial Adviser, working in the pension industry and also working as a Mortgage and Protection adviser. He has a very strong background in customer relationship building with his main objective being putting the clients interest first.

Emma Stisi
Director/Client Relationship Manager

Emma built the family business alongside Ross Stisi. Together they have worked extremely hard to build the established, respected and successful business they now have. With years of experience in Wealth Management, Premier Account Management and Mortgage Processing, Emma’s focus is now on customer experience and co-ordinating the Client Obsession Programme.

Claire Halbert
Case Manager and General Insurance Adviser

Claire has a very strong background in the mortgage industry bringing a wealth of knowledge to the business. She looks after the processing and administration of our clients mortgage applications, ensuring clients are updated at each stage of the process and given platinum grade customer service. Claire is also one of our respected General Insurance Advisers providing our clients with Buildings and Contents Cover.

Stisi Group Peter MacDonald Mortgage Case Manager
Peter MacDonald
Case Manager

With more than two years of experience working for Royal London, Peter is no stranger to financial services. Joining us in September 2020 as our newest Case Manager working along with Emma & Claire, Peter also looks after the processing and administration of our clients’ mortgage applications. With a natural talent for attention to detail and strong communication skills, Peter stays next to clients for every step of their journey with us. When he is not tackling challenging cases you will find him scoring goals on a five-a-side pitch.

Stisi Group William Sdranis Head of Communications
William Sdranis
Head of Communications

William comes from a luxury hospitality background, having worked for over a decade for brands such as InterContinental Hotels and Resorts and Waldorf Astoria. His latest role as a Guest Relations Manager brings along a five-star flair which ties in perfectly with Stisi Group’s unique Client Obsession Programme. In September 2020 William joined the team marking the beginning of a new and exciting adventure. When he is not in the office, expect to find him exploring Scotland with a camera at hand.

Stisi Group Lucy McLeod Digital Communications Manager
Lucy Macleod
Digital Communications Manager

Lucy has been working in communications and marketing for over a decade. After working for an innovative public body, she is now passionate about helping small businesses tell their stories and engage with clients. Lucy manages our social media channels and our PR, writes our news blogs and works with our advisers to create our how to series of articles.

WE ARE HELPFUL, FRIENDLY AND KNOW OUR STUFF!
Have a chat with us
Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.